This Privacy Policy describes how khel92 ("we", "us", "our") collects, uses, stores, shares and protects the personal data of individuals ("you", "the User", "the Player") who access or use the khel92 platform at https://khel92.cam. We are committed to handling your personal information responsibly, transparently and in accordance with applicable data protection principles. Please read this policy carefully before registering an account or submitting any personal information.
Six core principles that guide every data handling decision at khel92. The full legal text in the policy sections below governs in all cases.
All personal data held by khel92 is stored on secured servers protected by industry-standard access controls, encryption and routine security auditing. Data at rest is protected by encryption protocols.
Khel92 does not sell, rent or trade your personally identifiable information to third parties for marketing or commercial purposes. Sharing occurs only as described in this policy and where legally required.
You have rights over your personal data — including access, rectification, erasure and restriction of processing — subject to applicable law and our legal obligations. Requests can be submitted to our support team.
All data transmitted between your device and khel92 is encrypted via HTTPS / 256-bit SSL. This includes login credentials, payment information submitted to the cashier and KYC documentation uploads.
We do not retain personal data for longer than is necessary for its original purpose or as required by applicable law. Retention schedules are reviewed periodically in line with our data governance policy.
This policy clearly explains why each category of data is collected and the legal basis under which it is processed. We do not use personal data for undisclosed purposes without obtaining the appropriate consent.
Khel92 ("the Platform", "we", "us" or "our") operates the online sports betting and casino platform accessible at https://khel92.cam. As part of operating the Platform, we collect and process personal data relating to our registered players, website visitors and individuals who contact us for support.
This Privacy Policy ("the Policy") sets out our practices with respect to the collection, use, storage, disclosure and protection of personal data. It applies to all data subjects who interact with the khel92 Platform, whether from Pakistan — including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and elsewhere — or from other territories in which the Platform is accessible.
By registering an account on khel92 or continuing to use the Platform after this Policy has been updated, you acknowledge that you have read and understood its contents. If you do not agree with any part of this Policy, you should not use the Platform.
Note for Pakistani Users: Khel92 does not claim to be regulated by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan or any provincial authority. This Policy is drafted in accordance with general international data protection principles. Players accessing the Platform from Pakistan should be aware that data protection law in Pakistan may differ from the framework described herein.
The following terms have the meanings ascribed to them below throughout this Policy:
Khel92 collects personal data across the following categories, depending on how you interact with the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC or passport number, nationality | Account registration, KYC verification, age and identity compliance |
| Contact Data | Email address, phone number, residential address | Account communications, support, promotional messages (where consented) |
| Financial Data | Payment method details, transaction history, deposit and withdrawal records | Transaction processing, AML compliance, fraud prevention, KYC |
| Technical Data | IP address, device type, browser, operating system, session logs | Platform security, fraud detection, performance optimisation |
| Usage Data | Pages visited, games played, bets placed, time on Platform | Platform improvement, responsible gambling monitoring, personalisation |
| KYC Documents | Scanned CNIC, passport copy, proof of address, source-of-funds documents | Identity verification, AML compliance, withdrawal processing |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer service, dispute resolution, quality assurance |
Khel92 collects personal data through the following means:
Khel92 processes personal data for the following purposes. Each purpose is tied to a lawful basis as detailed in Section 6:
Marketing Communications: Khel92 will only send promotional emails, messages or notifications where you have provided explicit consent to receive them during registration or via your account communication preferences. You may withdraw consent at any time by updating your preferences or contacting support.
Khel92 processes personal data under one or more of the following legal bases, depending on the specific processing activity:
Khel92 does not sell, rent or trade your personal data. We may share personal data with third parties only in the following circumstances:
We engage third-party service providers acting as Data Processors to assist with platform operation, including payment processing, KYC and identity verification, fraud detection, cloud hosting and customer support tools. All such providers are bound by data processing agreements prohibiting unauthorised use of your data.
Khel92 may disclose personal data to law enforcement agencies, regulatory authorities or other competent bodies where required to do so by applicable law, court order or regulatory instruction, or where we reasonably believe disclosure is necessary to prevent imminent harm or illegal activity.
In the event of a merger, acquisition, sale or transfer of assets involving khel92, personal data held by us may be transferred to the acquiring entity. We will notify affected users of any such transfer and the applicable privacy terms in advance.
No Sale of Data: Under no circumstances does khel92 sell, rent, lease or otherwise monetise your personally identifiable information to advertisers, data brokers or any commercial third party. This commitment applies regardless of the format or medium of disclosure.
The khel92 Platform uses cookies and similar tracking technologies to support Platform functionality, enhance user experience and gather analytics data. Cookies are small text files placed on your device when you visit the Platform.
You may configure your browser to refuse or delete cookies. Note that disabling strictly necessary cookies will impair your ability to log in and use core Platform features. Marketing and analytics cookies may be declined via your browser settings or by contacting our support team to update your preferences.
Khel92 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law or regulation. Key retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data governance procedures.
Subject to applicable law and any overriding legal obligations, you have the following rights with respect to your personal data held by khel92:
Request a copy of the personal data we hold about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to our legal retention obligations.
Request that we restrict processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
Request a copy of data you have provided to us in a structured, machine-readable format, where technically feasible.
Object to processing of your data based on legitimate interests or for direct marketing purposes. Marketing objections are actioned immediately upon receipt.
How to Exercise Your Rights: Submit data rights requests to our support team at [email protected]. We will acknowledge your request within a reasonable period and respond substantively within the timeframe required by applicable law. We may ask you to verify your identity before processing your request.
Khel92 implements a range of technical and organisational security measures to protect personal data against unauthorised access, loss, alteration or destruction:
Notwithstanding the above, no internet transmission or storage system can be guaranteed to be completely secure. In the event of a data breach affecting your rights, we will notify affected individuals and relevant authorities as required by applicable law.
The khel92 Platform is strictly intended for adults aged 18 years and over, or the higher minimum age required by the applicable license jurisdiction. We do not knowingly collect personal data from individuals under the minimum age threshold.
As part of our registration and KYC process, we verify the age of all Players. Where we have reasonable grounds to believe that personal data has been collected from an underage individual, we will promptly delete that data and close the associated account in accordance with applicable law.
If you believe a minor has accessed the Platform or provided personal data to us, please contact our support team at [email protected] immediately so that we may take appropriate action.
Due to the international nature of online gaming operations, personal data collected by khel92 may be transferred to, stored in or processed by parties located in jurisdictions outside the country in which you reside. Such transfers may include transfers to our cloud hosting providers, KYC service partners or payment processing partners operating in various territories.
Where personal data is transferred to a third country, we take appropriate steps to ensure that an adequate level of data protection is maintained, including through the use of data transfer mechanisms recognised under applicable law, standard contractual clauses or equivalent safeguards.
For Players accessing khel92 from Pakistan, please note that Pakistan's data protection legislative framework is still evolving. By using the Platform, you acknowledge that your personal data may be processed in jurisdictions outside Pakistan that may have different data protection standards.
Khel92 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or Platform features. Where changes are material, we will provide reasonable notice via the Platform, by email to the address registered on your account, or by a prominent notice in your account dashboard.
Continued use of the Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. The date of the most recent review is shown at the top of this page. We encourage you to review this Policy periodically.
If you have any questions, concerns or requests regarding this Privacy Policy or the personal data we hold about you, please contact our support team using the details below. We take all privacy enquiries seriously and aim to respond promptly and substantively.
For questions relating to your account terms, please refer to our Terms & Conditions. For responsible gambling support, please visit the Responsible Gambling page.
We believe that transparent data practices build genuine trust. If you have any questions about this policy or want to understand more about how khel92 works, our FAQ and About Us pages are a good starting point.
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